Taylor Swift’s master class on how to handle criticism

1 day agoLast Updated: November 3, 2025

1 9 minutes read

Taylor Swift’s master class on how to handle criticism

By Inc. | Published: 2025-11-03 10:00:00 | Source: Fast Company – leadership

What’s the best way to respond to customers, former fans or anyone else? He criticizesÂ Your job? Taylor SwiftÂ You just provided a perfect script for what you are going to say. He is a great example for any entrepreneur, business leader, or content creator to follow.

Swift’s twelfth album The life of a showgirlwhich was released 10 days ago, was undoubtedly a commercial success. It broke Spotify’s streaming records with over five million pre-saves, as just one example. But that doesn’t mean everyone likes it. The reaction from music critics was lukewarm and the reaction from fans was decidedly mixed, with some saying they adored the album and others saying they couldn’t stand it. An Instagram brand strategist declared this The album was a “flop”.Â In a post that has been viewed more than 1.4 million times, according to Newsweek.

Swift, of course, is a very seasoned performer and has always written her own rules and has a precise sense of how to do it. Communicate with her fans. So the mixed reactions don’t seem to bother her at all. during Interview for Apple MusicShe explained how she feels about the negative reactions. But if you’re short on time, ET has posted a video report that’s less than three minutes long. It explains the controversy and includes clips from The perfect Swift response. Here are some of what I did right.

1. She thanked her critics

I do this too, with most of the negative comments I receive from readers or audience. As Swift knows well, the fact that someone goes to the trouble of giving an opinion about your work means they care enough to care about you. In today’s attention economy, this is a gift.

“The rule of show business is that if it’s the first week of my album being released and you say either my name or the title of my album, you’re helping me,” she said. “I have great respect for people’s personal opinions about art.” And she’s right, of course. The fact that people’s opinions on this album are divided could bring in new listeners because people who are not usually interested in her music may become curious to hear the songs and form their own opinions.

2. She focused on her fans

This is something Swift does very well and is one of the reasons for her huge success. Therefore, she very wisely directed her criticism at them, not at herself. “Our goal as artists is to be a mirror,” she said. “What you’re going through in your life will affect whether you relate to the music I’m releasing at any given moment.”

She added that she loves when fans tell her that they loved one of her albums and, based on events in their own lives, would prefer another one. It was a very smart comment. She invited people to think about how their feelings or preferences influence their opinions. It gave them permission to change their minds in the future.

3. She said she did her best work

Whatever the fans or critics say showgirlSwift explained that she was happy about that. “When I make my music, I know what I made,” she said. “I know I love it.”

And you did something very smart. She slyly noted that receiving criticism was appropriate given the nature of this particular album. the Title trackHe describes the bittersweet life of a performer: “I make my money being pretty and smart.” But also: “I paid my dues, with every bruise I knew what to expect.”

So, as far as the showgirl thing goes, that’s all part of it, she told Zane Lowe.

-Minda Zeitlin

This article originally appearedÂ on “Fast company”Sister publications,Â a company.

a company. He is the voice of the American businessman. We inspire, educate, and document the most amazing people in business: the risk-takers, innovators, and adventurers who represent the most dynamic force in the American economy.

The early deadline for Fast Company’s World Changing Ideas Awards is Friday, November 14, at 11:59 PM PT. Apply today.

(Tags for translation) Criticism

Source link

ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ